Getting Started

Collaborate Plan users please follow Steps 1-5 below.

Engage users please follow Steps 1-8 below.

Talk ONLY users - The account Administrator will receive an email with information to access the Control Panel.  All other users can find their login information on the label of the phone provided.  To download Ring-Scape click here. See Steps 7 & 8 for help setting up the Phone Attendant, Menus and Voicemail.

Step 1- Install ConnectID

Step 2 - Download and Install Outlook

Step 3 - Download and Install Office

Step 4 - Download and Install Skype for Business

Step 5 - Download and Install ShareSync

Step 6 - Download and Install Ring-Scape (for TALK, ENGAGE & CUSTOM CLOUD Plan Users ONLY)

Step 7 - Setup your Phone Attendant & Menus (for TALK, ENGAGE & CUSTOM CLOUD Plan Users ONLY)

Step 8 - Setup End User Phones (for TALK, ENGAGE & CUSTOM CLOUD Plan Users ONLY)

After completing each of the necessary installations, you should be all set and ready to work in the Cloud.

*Note the video shows the My Services app in ConnectID, however you will need to use the Webmail app to get to My Services.